Bidii Creatives

Last Updated: November 2025

Introduction

Bidii Creatives (“we,” “us,” or “our”) is a content marketing agency based in Nairobi, Kenya. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://bidiicreatives.com or engage with our services.

Information We Collect

Information You Provide

When you engage with Bidii Creatives, you may voluntarily provide us with personal information, including your name, email address, phone number, company name, and project details when you complete our contact forms or inquiry submissions. If you enter into a service agreement with us, we may collect billing and payment information necessary to process transactions. During the course of our projects, we may receive brand assets, marketing materials, and other content you share with us for production purposes. 

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information. This includes your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.

How We Use Your Information

We use the information we collect to provide and improve our services, including video production, photography, social media management, brand strategy, and personal branding. Your information helps us respond to your enquiries and communicate with you about projects and services. We analyse usage data to improve our website functionality and user experience. With your consent, we may send you marketing communications about our services, industry insights, and relevant updates. We also use your information to comply with legal obligations and protect our legitimate business interests.

Our Services and Data Processing

Bidii Creatives provides video production, photography, social media management, brand strategy, and personal branding services. When working with clients, we may handle various types of content and materials. For video and photography projects, we process visual content that may include images of individuals, locations, and branded materials. For social media management, we may access and manage your social media accounts on your behalf under the terms of our service agreement. For brand strategy and consulting, we analyse market data and develop strategic recommendations using information you provide.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Essential cookies are necessary for the website to function properly. Analytics cookies help us understand how visitors interact with our website, allowing us to improve our content and services. If you prefer not to accept cookies, you can adjust your browser settings accordingly, though this may affect some website functionality.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, payment processors, and email service providers. These parties are contractually obligated to keep your information confidential. We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For client projects, we typically retain project files and related data for a reasonable period after project completion to accommodate potential follow-up requests or portfolio use, as agreed in our service contracts. You may request deletion of your personal data at any time, subject to our legal and contractual obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Kenya Data Protection Act 2019 and other applicable laws, you have certain rights regarding your personal data. You have the right to access the personal information we hold about you. You may request correction of inaccurate or incomplete data. You can request deletion of your personal data in certain circumstances. You have the right to object to or restrict certain processing activities. You may withdraw consent for processing where consent is the legal basis. To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

As we work with international clients and may use service providers located outside Kenya, your information may be transferred to and processed in countries with different data protection laws. When such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites or embedded content from other platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, 

please contact us: Bidii Creatives 

Nairobi, Kenya

Website: https://bidiicreatives.com

Email: info@bidiicreatives.com

Governing Law

This Privacy Policy is governed by the laws of Kenya, including the Data Protection Act 2019. Any disputes arising from this policy shall be subject to the jurisdiction of the Kenyan courts.